We ask Allaah to heal you and make you well, and we ask Him, may He be exalted, to increase your reward. We advise you to bear this calamity with patience and seek reward for it with Allaah, because patience and seeking reward are the ways to attain great reward when calamity strikes.
It was narrated from Abu Sa’eed al-Khudri and Abu Hurayrah that the Prophet (peace and blessings of Allaah be upon him) said: “No exhaustion, pain, anxiety, grief or harm befalls a Muslim, not even a thorn that pricks him, but Allaah will expiate some of his sins thereby.” Narrated by al-Bukhaari (5318) and Muslim (2573).
You should understand that the mercy of Allaah encompasses everything, and that if what you did by using this cream – which we have read is dangerous and that its use is banned in some countries – is a sin, you should not think that the mercy of Allaah is far away from you. Allaah, may He be exalted, accepts the repentance of His believing slaves even if they commit major sins that transgress against others, such as murder and zina, and He accepts the repentance of mushrikeen and apostates that have to do with disbelief in Him, may He be exalted, and Allaah even turns their bad deeds into good, so there is no reason for you to feel that the mercy of Allaah is far away from you. When you used this cream you were unaware of the consequences, and you did not do it with the intention of changing the creation of Allaah as you say.
Allaah says (interpretation of the meaning):
“And those who invoke not any other ilaah (god) along with Allaah, nor kill such person as Allaah has forbidden, except for just cause, nor commit illegal sexual intercourse __and whoever does this shall receive the punishment.
69. The torment will be doubled to him on the Day of Resurrection, and he will abide therein in disgrace;
70. Except those who repent and believe (in Islamic Monotheism), and do righteous deeds; for those, Allaah will change their sins into good deeds, and Allaah is Oft‑Forgiving, Most Merciful
71. And whosoever repents and does righteous good deeds; then verily, he repents towards Allaah with true repentance”
What we would like you to do and what we advise you to do is to carry on drawing closer to Allaah by offering obligatory and naafil prayers, seeking knowledge and doing whatever you can of naafil acts of worship.
Remember that Allaah may intend something good for you by testing you with these sicknesses, so that you will return to Him by doing acts of worship. Whatever Allaah decrees for the believer is good for him. If Allaah gives him wealth, status and blessings, he gives thanks and that is good for him, and if his Lord tests him with sickness and poverty he bears it with patience and that is good for him, and this applies to no one but the believer.
It was narrated that Suhayb said: The Messenger of Allaah (peace and blessings of Allaah be upon him) said: “How wonderful is the situation of the believer, for all his affairs are good. If something good happens to him, he gives thanks for it and that is good for him; if something bad happens to him, he bears it with patience, and that is good for him. This does not apply to anyone but the believer.”
Narrated by Muslim (2999).
With regard to that with which Allaah has tested you, you should note that you need to do two things in order to rid yourself of this trial that Allaah, may He be exalted, has decreed for you.
1 – Look for the appropriate physical remedy, whether it involves natural herbs or chemical medicines that do not cause any harm or surgery, or remedies concerning which it is narrated that there is healing in them, such as honey, Zamzam water, black seed and so on. All of these come under the heading of permissible treatment. There is no disease but there is a remedy for it; those who know it know it and those who do not know it do not know it. For more information on that please consult trustworthy and skilled specialists.
2 – Also follow spiritual remedies that are prescribed in sharee’ah, such as praying for forgiveness, du’aa’, and adhkaar that are prescribed as ruqyahs. You will find more information on that, with the evidence, in the answers to questions no. 69766 and 9691.
It is very important that you read the answer to question no. 71236, which describes the believer’s attitude towards calamity.
See also the answer to question no. 82866 which describes the bitter experience of a sister who went astray, and how she was advised to come back to the right path.
Finally, we warn our respected sisters against using cosmetics, creams and other things that are made from chemicals or impure substances and which may have dangerous side-effects. They should beware of the advertisements which are used to market these products, and they should be content with that which is made from natural substances or herbs that are not harmful.
We ask Allaah to heal our sister quickly and to decree reward for her, and to make goodness easy for her wherever it is.
And Allaah knows best.